About our Client
Our client is a leading Business Process Outsourcer that specialises in workflow and
technical solutions for document, financial and payment processing. Headquartered in
South Yorkshire and have a global client base, including FTSE 100 firms, major utility
providers, leading telecoms operators, manufacturers and local authorities.
They employ over 200 people across two sites in the UK and operate overseas sites in
Sofia and India. Proud winner of Employer of the Year 2022 and they provide lots of
engaging activities for their people including charity events, BBQs, ice cream days, free
fruit, internal awards and a significant investment in training every year!
About this opportunity
We are looking for an experienced IT Manager to lead the team which maintains and evolves our overall IT function.
What you will do
Responsible for a team who runs and monitors all installed systems, infrastructure & Networks
Installing, configuring, testing, and maintaining operating systems, application software and system management tools
Ensuring the highest levels of systems and infrastructure availability
Maintain security, backup, and redundancy strategies
Increase system efficiency and lower the human intervention time on any tasks
Participate in the design of information and operational support systems
Hands on support of the support teams
Manage vendors and other IT personnel for problem resolution
You will bring
A minimum of 3 years experience–including Infrastructure-in an IT Engineer role, demonstrate solid grasp of the above.
Experience of Service Desk, Infrastructure and Networks
Experience of application support
Experience of management of Service Desk, Infrastructure and Networks
Partner Management
Knowledge and experience of VMWare
Microsoft base knowledge/experience: AD, Windows, Windows Server,Exchange, SQL etc
.Net & C# an advantage
Experience in hardware SupportExcellent time leadership skills
Ability to prioritise workload in a changing environment
Work independently
Stakeholder management
Ability to work to tight deadlines
Work well under pressure